Dear Anika – thk u, especially given that it is a Friday afternoon and that you are on leave, for responding. I am just so impressed by your commitment to your clients and above all the caring attitude that is reflected. I am relieved to report that you and Shelley must have some good influence with HPCSA because my receptionist took a call late this afternoon to report that my CPD portfolio has been accepted by HPCSA. Words aren’t enough to express my relief and gratitude. Again, and I know it is not appropriate in business to be personal, thank you for all you and your fellows FOH staff have done to accommodate my CPD needs. My mother celebrates her 82nd birthday tomorrow and I was distressed that I would be glum at her celebration given the initial feedback, and spoil the occasions for her and the rest of my family because I would have worried all weekend. With much kindness, sincerity and respect.
PS: All I have is to offer you all a bunch of digital flowers